Last update: February 14, 2022
Privacy Policy
How we protect your Privacy
ISP Cloud Services, Inc., also referred to herein as ISPCS, is committed to protecting your privacy and providing you with a positive experience on our website and in using our products and services ("Services").
This Privacy Policy applies to 
website and services and describes how we handle personal information and the choices available to you regarding the collection, use, access, and update of your personal information.
Google Workspace authentication
- uses the Google Workspace authentication method to grant access to authorized users. Different permissions may be assigned to each authorized email account.
Personal Information we collect directly from you
We do not collect any personal data. We do not include any contact forms to interact with customers on our website. "Personal data" is any information that can be used to identify an individual and may include name, email address, title, phone number, organization name.
When you visit our website and access our online services, our servers passively record the email address, IP address and Country.
If a customer contacts us via email, we will use the email contact information to respond to the customer. We will not sell or share this information with anyone else.
Personal Information we store for you
When a customer uses services, any information or content submitted or uploaded into the database belongs to the customer and is fully controlled by the customer. This data will often include personal information such as company financial records, subscriptions from different vendors, quotes, proposals, and personal data from its employees and business contacts. We only collect this information on your behalf, and you always retain ownership and complete control of this data.
ISPCS, through its product , respects all current legislation regarding the protection of personal data, the privacy of users, and the confidentiality and security of personal data, in accordance with what is established in legislation regarding the protection of data, in particular, Regulation 2016/679 of the European Union and the Council of 27 April 2016, adopting all the technical and organizational measures necessary to prevent the loss, misuse, alteration, unauthorized access, and theft of the personal data provided, taking into account the technological state, the nature of the personal data, and the risks to which it is exposed.
Access to and Accuracy of Your Personal Information
You are encouraged to provide accurate personal information. If you need assistance correcting or deleting any voluntarily uploaded personal information, please feel free to contact us directly. We make good faith efforts to honor reasonable requests to correct or delete your uploaded data.
By contacting us by email on our website you agree that we may communicate with you regarding security, privacy, technical, or administrative issues related to your use of our Service.
Accessing, Updating or Deleting Your Personal Information
If you wish to permanently delete your account or personal information for a legitimate purpose, please contact us at [email protected]. We will take all reasonable steps to permanently delete your personal information, except when we are required to keep it for legal reasons (typically, for administration, billing and tax reporting reasons).
Security of Your Personal Information
We make our best efforts to protect your personal information and treat it securely. implements physical, administrative, and technical safeguards designed to protect personal information entrusted to us from unauthorized access, use, or disclosure.
Third-Party Service Providers / Subprocessors
To support our operations we rely on several Service Providers. Whenever we share data with these Service Providers, we make sure that they use it in compliance with Data Protection legislation, the processing they carry out for us is limited to our specific purpose and covered by a specific data processing contract.
Below is a list of the Service Providers we are currently using, why we use them, and what kind of data we share.
A. Subprocessors
These third-party service providers are processing data for which is Controller or Processor, on behalf of .
| Subprocessors | Purpose | Shared Data |
|---|---|---|
| Google Cloud EMEA Ltd Privacy & Security | SaaS (production + backups). |
Production data from escadmin.com and its affiliate services, Customer Databases and the Database Upgrade services, including Customer databases currently being upgraded; Backup data for all cloud services. Data Center Certifications: ISO 27001, ISO 27017, ISO 27018, SOC 1, SOC 2, SOC3, PCI-DSS, HIPAA, CISPE, CSA STAR. |
Retention of Personal Information
We will retain your personal information as needed to fulfill the purposes for which it was collected. We will retain and use your personal information as necessary to our business requirements, legal obligations and enforce our agreements.
You herein agree that any terminations, suspensions, discontinuances, and or limitations of access shall be made at ISPCS’s discretion and that it shall not be liable to you, other users, administrators, or any other third party with regards to the termination of the Services.
Updates to this Privacy Policy
We may periodically update this Privacy Policy. If we modify our Privacy Policy, we will post the revised version on this website with the updated revision date. You agree to visit our site periodically to be aware of and review any such revisions. We may also notify you when we make material changes to our Privacy Policy by emailing you. After updated revisions are in effect, you accept and agree to such revisions by continuing to use our website.
Contacting Us
If you have are any questions regarding this Privacy Policy or any inquiry about your personal data, please contact us via email at [email protected] or by post:
ISP Cloud Services Inc.
2333 Brickell Ave, Suite D-1
Miami, FL 33129